Privacy Policy

1. Introduction

Savannah Helpers Foundation (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and the rights you have when interacting with our website, campaigns, and programmes.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly, such as your name, email address, phone number, donation details, volunteer interests, or messages submitted through our forms.
• Automatically collected data, including IP address, device information, pages viewed, and referring URLs, which help us understand how visitors engage with the Site.
• Third-party data where you authorise partners (for example, payment processors or social media platforms) to share information with us.

3. How We Use Your Information

We use personal information to:

• Process donations, issue receipts, and acknowledge supporter contributions.
• Respond to enquiries, volunteer submissions, and requests for assistance.
• Send newsletters and updates where you have opted in (you can unsubscribe at any time).
• Maintain the security and integrity of our systems and comply with legal obligations.

4. Legal Bases & Retention

We process personal data based on your consent, our legitimate interests in advancing our charitable mission, compliance with legal obligations, and the performance of agreements with donors, volunteers, and partners. We retain personal information only for as long as necessary to fulfil these purposes or meet legal requirements, after which it is securely deleted or anonymised.

5. Sharing Your Information

We do not sell your personal data. We may share information with trusted service providers who assist with payment processing, email delivery, analytics, or cloud hosting. These providers are contractually required to protect your data and only use it for agreed services. We may also disclose information if required by law or to protect the rights and safety of our beneficiaries, supporters, or staff.

6. Cookies & Similar Technologies

We use essential cookies to operate the Site and optional cookies to improve performance and personalise content. You can manage your preferences through our cookies banner or at any time on the Cookies Policy page. Most browsers also allow you to control cookies via settings.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. You may also object to certain processing activities or request data portability. To exercise any of these rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

8. Security

We implement administrative, technical, and physical safeguards to protect personal information against unauthorised access, alteration, or disclosure. While no system is completely secure, we continually review and enhance our security practices.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please reach out at savannahelpersfoundation@gmail.com or use our contact form.

Last updated: January 29, 2026